Repetitive tasks. Customer responses. Sensitive data. SkaLean handles it all, your team reclaims what matters.

SkaLean is not a general-purpose chatbot. It is a business AI platform with 4 modules working together:

1. Studio AI: query your internal documents with verifiable source citations.
2. AI Assistant: an omnichannel agent on WhatsApp, phone, email and 7 other channels.
3. AI Automation: intelligent workflows with an AI decision layer.
4. AI Model: an LLM router that automatically selects the best model for each context.

The fundamental difference from ChatGPT or a classic chatbot: SkaLean answers from YOUR data and YOUR documents, with verifiable citations, not from general memory. Your data stays within your secure perimeter, with a sovereign GPU option (computing on a physical server in your country).

Analogy: ChatGPT is a brilliant consultant who answers from general knowledge. SkaLean is that same consultant who has read all your internal files, knows your clients and processes, and answers by citing the exact page of your contract.

SkaLean is designed specifically for SMEs with 3 to 250 employees across 11 sectors. The Starter plan (from $49/month per module) is accessible to a 3-person firm. Deployment takes 5 to 20 days with no dedicated internal IT team required.

Our clients include 2-dentist dental practices, 5-employee accounting firms, and budget-limited nonprofits.

The distinction with large enterprises: large companies have internal AI development teams. SkaLean is the packaged, operational equivalent for SMEs that don't have the budget or time to build these systems from scratch. Onboarding includes configuration, integrations, and training. You don't need to understand how AI works to get value from it.

The timeline depends on your chosen plan and integration complexity:

1. Starter: 5 days (1 module, few integrations, training for a team of 1 to 5 people).
2. Full Pro: 10 to 15 days (3 modules, CRM + telephony + Google Drive integration, automated workflows).
3. Enterprise: 15 to 20 days (strict HIPAA or Law 25 compliance, complex ERP integrations, sovereign GPU).

These timelines are contractual, not estimates. They assume you provide on time: documents to index, access to systems to connect, and participation in 2 to 3 configuration sessions of one hour each. A SkaLean project manager is assigned to every deployment.

For comparison, hiring and training an in-house AI developer takes 4 to 9 months in Quebec. SkaLean is operational before your next month's rent is due.

No. SkaLean is designed to be used by business professionals, not developers.

For deployment, our team handles technical configuration, API integrations, and initial setup. You participate in configuration sessions where you make business decisions (which documents to index, what tone for the assistant, which workflows to automate), not technical decisions.

For daily use, the interface is similar to a messaging app. Asking a question in Studio AI is like sending a message. Building a workflow uses a visual drag-and-drop builder with no code. Managing permissions uses an interface similar to Google Drive.

Typical client profile: clinic director, accounting partner, HR manager, SME owner. None of them have AI training.

SkaLean applies a 5-layer security architecture:

1. Encryption: AES-256 at rest and TLS 1.3 in transit for all data.
2. Strict multi-tenant isolation: your data is physically separated from other clients' data in dedicated workspaces.
3. Automatic PII pseudonymization: detection and pseudonymization of 15 categories of personal data (names, phone numbers, financial data, etc.) before any LLM processing.
4. Granular access control: role-based and document-level, an employee only accesses what you have authorized.
5. Sovereign GPU option: AI computing takes place on servers physically located in your country, with no transit to US-based OpenAI, Google, or AWS.

Certified compliance: GDPR, Quebec Law 25, HIPAA (medical sector), OSFI (financial sector).

Yes, and this is a unique differentiator in the North American market. SkaLean is natively trilingual at every level: the user interface (dashboards, menus, notifications), AI assistant responses, automated workflows, generated emails, and documentation.

• For French: our LLM models include Mistral, specifically optimized for French and often outperforming GPT-4 on French writing tasks.
• For Arabic: support for Modern Standard Arabic (MSA) with native RTL interface, adapted for North American Arabic-speaking communities.

The demo we offer is conducted in your language of choice, with use cases in your language. There is no degraded French or Arabic version: it is the same platform, the same quality.

Yes. Two options are available:

1. Free personalized demo (30 minutes): a SkaLean advisor configures a use case specific to your sector in real time and answers your questions. This is not a generic demo. You ask questions about YOUR documents (you can send a test file in advance) and observe live responses.
2. 30-day satisfaction guarantee: on your first month's subscription, full refund if you are not satisfied for any reason. Setup fees (engineering work completed) are not refunded.

For Enterprise projects, a 30-day pilot phase with pre-established success metrics is offered before any long-term commitment.